Which one do I start with?

If the problem is the business, start with the advisory work. If you’re buying a credential for a team, start with the training. If it’s the decisions you carry alone, start with the counsel. Total QX implementation is the one to choose only when you’ve decided to run the framework in-house yourself. If two of them look right, say so when you write.

Do you take equity in every client?

No, and it’s rare that we propose it. Where the business isn’t right for a stake, we take the fee and nothing else changes. Where the principal wants a yes-man rather than a counterpart, we usually won’t engage at all.

What if the business is in trouble rather than stuck?

Then it’s different work under a different agreement. A turnaround starts with a funded diagnosis, because nobody knows how bad it is until they’re inside it, and the scope, the terms, and the expectations all follow what that finds. It isn’t the work described above and it isn’t structured like it. If the business is in distress and there’s money to establish the fix and to carry it out, say so when you write.

Do we have to do a call first?

No. Read the pages, decide in your own time, and write when you have. Nobody here will try to close you on a phone call, because the work doesn’t survive a client who was talked into it.

Anyone after motivation, a peer group, or a deck. We’re not a coaching practice and we don’t run a community. And not a principal who wants to be agreed with, because at some point we’ll tell you something you didn’t want to hear, and the engagement is worthless if that’s unwelcome.

Our Services

We offer four proven pathways, and they’re not tiers of the same thing. One is a qualification for your people. One is advisory work on the business, which is Total QX™ applied. One is Total QX itself, installed with you so you can run it without us. One is a private counterpart for you. Different requirements, different buyers, different shapes.

Everything here is held to one standard: a change has to be good for the customer, good for the people delivering it, and good for the business, all at once. Improve one by quietly charging another and nothing has been optimised. The cost has moved somewhere harder to see, and it comes back with interest.

We work with owners, principals, and chief executives who carry the risk personally. Most arrive having been round the circuit already: the consultants who left a deck behind, the peer group too facilitated to say anything hard, the headline names read and shelved. None of it was wrong, exactly. It just never closed anything. If that’s you, you don’t need the category explained. Here is what the four are and who each one is for.

Proven Pathways For Long-Term Value

Leadership and Management Training

For emerging and frontline leaders, and for the person buying a credential for a team. Taken through to the Certificate IV in Leadership and Management (BSB40520), nationally accredited. Assessment and certification sit with a separate body; we cannot grade our own work, and that constraint is the only reason a credential is worth carrying. Two further tiers sit above it, for strategic leaders leading a function [aligns to the Diploma of Leadership and Management (BSB50420)], and executive leaders leading a business [aligns to the Advanced Diploma of Leadership and Management (BSB60420)], both with accreditation pending. See the accredited training.

Business Optimisation Advisory and Team Development

For the owner or chief executive of a business that already works and still runs on them or a handful of ‘must-be’ omnipresent people. Finding where the business leaks value, and fixing it. It isn’t one product with a fixed process, and it isn’t a diagnostic and a deck; the shape is set by what’s actually in front of you. Read more about business optimisation services here.

Total QX Framework Implementation Support and Training

For a business that knows good enough isn’t, and has decided to run the framework itself. The standard, the tools, and the training to operate it without us. Total QX reads a company as one connected system rather than a stack of departments, because your customers and your people never experience the departments. They experience the whole thing. Read how the framework works.

Leadership Counsel

For the principal with nobody of equivalent standing left to test a decision against. One person, one counterpart, no course and no cohort. You bring whatever is actually on your desk, and it gets worked until it’s bounded, which is usually most of the answer, and then until it’s closed. See the one-to-one counsel.

Inside those, the work runs in more than one shape. A two-hour workshop, online: that’s Built To Own™. One-to-one cycles that take a single issue through to closure, one issue at a time, across six months: that’s CLEAR-IT™. A six-month programme run with other operators in the room: that’s The Crucible™. Which one fits turns on what’s on your desk and whether the problem is yours or the business’s. Say which when you write, and we’ll tell you.

Some of it is a more in-depth programme: that’s usually C-suite advisory combined with team development and in these cases we usually work on a fee for service basis. Where a business is suited to it, we may propose taking a stake in the outcome alongside the fee, so what we’re paid tracks what the business is worth at the end rather than a scope signed off and forgotten.

Why Choose Manolutions?

Proven Frameworks

Named, published, and readable in full before you pay for anything: Total QX and the 6Ps™. There’s no proprietary black box you have to buy your way into to find out what it says. The leadership training runs to a nationally recognised qualification whose requirements we do not set and cannot grade.

Experienced Professionals

The judgement here is Paul Lange’s: close to four decades across finance, technology, hospitality, professional services, and operating roles, on both sides of the table, with private equity and venture capital one part of it, and five of his own companies built and taken through to exit. He started behind a bar and built his first business while still working it. His own money has been at risk, rather than a retainer and an opinion. More on the founder.

We’re not a Top-5 consulting firm with offices in every country. Most engagements run with a team, the consultants and specialists Manolutions brings in for the work in front of you, with Paul leading.

Customer and Team-Centric Approach

Every firm claims this. What sits underneath ours is a rule we hold to when it costs you money: an improvement that lands for the customer by loading the cost onto your staff, or onto the business, is not an improvement. It is displacement, and the bill arrives later with interest. We say so at the time, including when the displacing option is the one you want.

Sustainable Growth Strategies

Growth that makes the business better rather than merely bigger, and the test is whether it holds when you step back. Plenty of owners are running a job that looks like a business. The work is removing the dependence a level at a time, operational, then leadership, then oversight, until what’s left is a transferable asset rather than a role only you can fill.

Profitability-Focused Outcomes

Profit that lasts, not a good year bought by hollowing out the next one. We take out what the business no longer needs and protect what it will need on the day you sell or step back. Then we keep building from there. A cut made to hit a number does the opposite, and that bill always arrives.

Common questions

Which one do I start with?: If the problem is the business, start with the advisory work. If you’re buying a credential for a team, start with the training. If it’s the decisions you carry alone, start with the counsel. Total QX implementation is the one to choose only when you’ve decided to run the framework in-house yourself. If two of them look right, say so when you write.
Do you take equity in every client?: No, and it’s rare that we propose it. Where the business isn’t right for a stake, we take the fee and nothing else changes. Where the principal wants a yes-man rather than a counterpart, we usually won’t engage at all.
What if the business is in trouble rather than stuck?: Then it’s different work under a different agreement. A turnaround starts with a funded diagnosis, because nobody knows how bad it is until they’re inside it, and the scope, the terms, and the expectations all follow what that finds. It isn’t the work described above and it isn’t structured like it. If the business is in distress and there’s money to establish the fix and to carry it out, say so when you write.
Do we have to do a call first?: No. Read the pages, decide in your own time, and write when you have. Nobody here will try to close you on a phone call, because the work doesn’t survive a client who was talked into it.
Who is this not for?: Anyone after motivation, a peer group, or a deck. We’re not a coaching practice and we don’t run a community. And not a principal who wants to be agreed with, because at some point we’ll tell you something you didn’t want to hear, and the engagement is worthless if that’s unwelcome.

If that’s your situation, write. Paul reads it, not an assistant. You’ll have an answer within two working days, and if we’re not the right call we’ll tell you. Nobody will chase you.

Start the conversation.

Manolutions is the advisory practice founded by Paul Lange, based on the Gold Coast, Queensland, Australia. Total QX and the 6Ps are his frameworks, operated through the firm. Certificate IV assessment and certification are provided by KnowledgeAccess.