Total QX™ for organisations

Total QX™ raises the quality of the experience your organisation delivers, at every touchpoint, for customers and teams alike. It is the Total Quality Experience methodology applied across the whole business, not a single department.

For groups and whole organisations we run it four ways:

• Total QX™ Workshop. A focused session to introduce the methodology and find the first quick wins.
• Total QX™ Intensive. A one-day intensive that maps your touchpoints and builds the plan.
• Total QX™ Club. Ongoing membership that keeps the work moving and the standard rising.
• Total QX™ Consulting and Facilitation. Bespoke engagement, scoped to your situation and run with your people.

Tell us a little about your team and which offerings you are considering. We will help you scope the right fit and come back with formats, timing, and next steps.