Total QX™ for organisations

Total QX raises the quality of the experience your organisation delivers, at every touchpoint, for customers and teams alike. It is the Total Quality Experience methodology applied across the whole business, not a single department.

For groups and whole organisations we run it four ways:

• Total QX Workshop. A focused session to introduce the methodology and find the first quick wins.
• Total QX Intensive. A one-day intensive that maps your touchpoints and builds the plan.
• Total QX Club. Ongoing membership that keeps the work moving and the standard rising.
• Total QX Consulting and Facilitation. Bespoke engagement, scoped to your situation and run with your people.

Tell us a little about your team and which offerings you are considering. We will help you scope the right fit and come back with formats, timing, and next steps.